Company FAQs:

A: Yes, we welcome sample order to test and check quality. Mixed samples are acceptable.

A: Sample needs 3-5 days, mass production time needs 1-2 weeks for order quantity more than 100 pcs.

A: Low MOQ, 1pc for sample checking is available.

A: We usually ship by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional. We can do prepaid the duties.

A: Firstly let us know your requirements or application,

Secondly, We quote according to your requirements or our suggestions.

Thirdly customer confirms the samples and places deposit for the formal order.

Fourthly We arrange the production.

A: Yes. Please inform us formally before our production and confirm the design firstly based on our sample.

A: Yes, we offer 5-7 years warranty on our products, because all our products are DLC/UL/ETL listed.

A: Yes, DLC/UL/ETL multi-listing can be provided.

A: Firstly, Our products are produced in the strict quality control system and the defective rate will be less than 0.03%.

Secondly, during the guarantee period, we will send new lights with the new order for the small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the real situation.

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